Frequently asked questions

Hart Beach is open 365 days a year from 8:30 AM until sunset. This means you can rent equipment from us up to one hour before sunset. On very good days, we sometimes open earlier; you can find this information on our Instagram and in our WhatsApp community.

The surf school uses a different system than the webshop. Have you surfed with us before? Then log in via the surf school portal on our website.

Hart Beach provides you with a board, wetsuit and neoprene accessories (gloves, booties and a cap when needed). All you need to bring yourself is a towel, sunscreen, clean dry clothes and a big smile!

All necessary equipment for the lesson — board, wetsuit, etcetera — is included in the lesson price. For rental prices, please visit our rental page.

We have changing rooms with showers and lockers. These are primarily intended for guests of the surf school and the restaurant. Do you have your own surf equipment? Then enjoy a snack or drink at our restaurant – that way you'll also be one of our guests! 😊

Hart Beach Surfschool is located on the beach of Scheveningen, on the north side of the pier at the southern end of the Boulevard. Address: Strandweg 3B, 2586 JK Scheveningen.

There is a Q-Park located on the Strandweg.

It can be busy when the weather is good and on weekends. For an up-to-date overview of parking options, we refer you to The Hague's parking information.

Lessons are dependent on the waves and the weather. We always confirm all lessons one day in advance via email. In doubt? Please contact us via 070-3502591 or surfschool@hartbeach.nl.

The lesson starts with some theory and a short warm-up, after which you'll soon get into the water. In between, your instructor may call you back to the shore for dryland exercises and targeted feedback.

That is only possible with a family surf or family skate lesson. Group lessons for children and adults start at different times, have different durations, and the physical differences make it difficult to combine them.

This is a digital form for signing our general terms and conditions. By arranging this online in advance, we can start the lesson smoothly and quickly.

Certainly! For children, after the introductory lesson, there are several levels: On Surfing Beginners, On Surfing Intermediate, and then—after a trial lesson—you can progress to the Young Rippers surf team (8–18 years, weekend training sessions). View all options here.

For adults, after the introductory lesson, there's a surf course and, once you can surf down the line independently, surf coaching on Saturday mornings at 10:00 AM.

You don't need to reserve for rentals. You create an account on-site and rent the equipment under your name. We have plenty of wetsuits, surfboards, and SUPs, so feel free to drop by! View the rental page here.

Everything you need to surf in summer and winter, and more! Check our rental page for the full range and current rates.

Anyone can rent, but we do expect basic knowledge of rip currents. If this knowledge is lacking, we may refuse to rent equipment due to safety concerns. For children under 16, we ask that parents stay with them — rental is at your own risk and without supervision.

No experience yet? We strongly recommend taking a lesson first. Also check out the HSA's surf etiquette: hsa.nl.

During registration, you choose a start date. Red = full (you can then put yourself on the waiting list). Blue = spots still available. View the current overview on our Grommets and Young Guns dates page.

Grommet camps (6–11 years): 1, 2, 3 or 5 days — to be selected when booking.
Young Guns (12–18 years): also 1, 2, 3 or 5 days.

Call us at 070-3502591, email surfschool@hartbeach.nl, or send us a DM via Instagram. Or join our WhatsApp community to always be up-to-date on the latest surf updates from Hart Beach.

Payment can be made directly after your reservation online or on location (PIN only).

That's right — we are open 365 days a year! In fact, in winter the waves are often better and more beautiful than in summer. No excuse to stay home!

A 5/4 wetsuit (5 mm thick). Neoprene booties, gloves, and a winter cap are also recommended. You can rent all of these from us.

The switch to summer wetsuits usually takes place late April / early May, depending on the water temperature. We switch back to winter wetsuits late October / early November.

The lockers are free if you bring your own lock. If you don't have a lock, you can buy one at the counter for €5.00.

Check out our livestream surf cam. Please note: on camera, it always looks smaller than it actually is. As a wise Hawaiian always said: 'When in doubt, always go!'

Yes, your child must have a swimming certificate A (or a comparable foreign certificate) to participate in the surf camp.

Safety comes first. Every Sunday before the start of the camp, we make an assessment based on the weather. In case of bad weather, we opt for alternative activities, such as a visit to a museum or an indoor skate park.

If there are no waves, we organise other fun water activities such as SUP or skimboarding. We also do active beach activities such as beach games and other games.

Yes! Surfboards, wetsuits, skateboards, and skate protection are included in the price. For all other activities, we also provide the necessary materials.

The surf camps are led by an experienced camp leader, together with a team of enthusiastic supervisors and certified surf instructors. All instructors hold a first aid and lifeguard diploma. We work with small groups, so there is always sufficient supervision in the water. In addition, there is extra supervision on the beach for activities, photos, and rest periods. This ensures there is always sufficient supervision, both in the water and on the beach.

During registration, you choose a start date. Red = fully booked. Blue = spots still available. We keep the date overview on the page as up-to-date as possible.

Yes, the Hart Beach Surfcamp can also be booked with the Ooievaarspas. Since we need to scan the pass at the surf school, we ask you to visit Hart Beach in person. Payment on the first day of camp is also possible. Please contact us in advance to reserve a spot.

Swimwear, a towel, an extra T-shirt, a warm jumper, socks, closed shoes (for skateboarding), long trousers, and your own water bottle. And a big smile, of course!

All materials (wetsuit, surfboard, skateboard), lunch, and guidance are included in the price.

The waiver is a digital form with which you agree to our terms and conditions. This way, we can start the camp smoothly and efficiently.

This depends on the conditions (waves and weather). We aim to get in the water at least once a day. On good days, we even go twice!

Grommets: Drop-off 09:00–09:30 | Pick-up 16:30–17:00

Young Guns: Drop-off 09:30–10:00 | Pick-up 17:00–17:30

No problem! Our instructors have a lot of experience with beginners and children who are apprehensive. We provide clear explanations, build up gradually, and offer plenty of guidance and support in the water.

In the water, we work with approximately 6 children per instructor, ensuring each child receives sufficient personal attention.

Payment is made upon registration via the website. Different arrangements apply for bookings with the Ooievaarspas — please contact us in advance.

Anyone who does not show up without prior communication will lose the total registration fee. If you cancel in writing or by email at least 1 month before the start of the surf camp, you will pay an administrative fee of €25, and the remaining registration costs will be refunded. If you cancel less than a month before the start of the camp with a logical explanation, you will be refunded everything after deduction of a €50 administration fee.

Your child's safety is our number one priority. All instructors are first-aid certified. In case of illness or injury, we will immediately contact the parents/guardians. For specific questions, please contact us at surfschool@hartbeach.nl.

If this occurs before the start of the camp, the full course fee can be refunded with a doctor's note. If this occurs during the camps, the money for the remaining days (excluding the day of the injury) will be refunded or the remaining camp days will remain on the account and can be used for another, later camp once the participant has recovered.

Drop-off and pick-up take place at the Hart Beach surf school, Strandweg 3B, Scheveningen. Upon arrival, we will check all details and you will immediately find out which team your child is in.

Hart Beach Surf School is located on the beach of Scheveningen, on the north side of the pier at the southern end of the Boulevard. Address: Strandweg 3B, 2586 JK Scheveningen.

There is a Q-Park to be found on the Strandweg.

It can be busy when the weather is good and on weekends. For an up-to-date overview of parking options, we refer you to the parking information for The Hague.

Please indicate this on the registration form. We will do our best to place friends in the same group.

How great that so many kids want to join! We have a special group discount for groups of 4 children or more. This discount is available during the May holidays, weeks 32 and 33 of the summer holidays, and the autumn holidays.

Yes! Our instructors also guide and teach in English, so that international children can fully participate.

Safety is our top priority. Our instructors hold first aid and lifeguard diplomas and have extensive experience with children. We use soft-top surfboards (safer and softer) and stay in shallow water (knee to hip height). A swimming certificate is mandatory. Everyone wears a wetsuit. You may also bring your own wetsuit or surfboard, in consultation with us.

We start with a warm-up, put on wetsuits, and provide safety instructions and theory. Afterwards, the children, accompanied by certified instructors, enter the water with their own surfboards. We stay in shallow water and gradually build up the activity.

Yes! We have lunch together with the group every day. There is bread with toppings, fruit, and plenty of drinks. In between, children receive lemonade and a snack (fruit, cookie, or ice cream). Water is available all day long.

Yes, we are happy to take this into account. Please indicate any allergies or dietary requirements in advance via the booking form, and also state whether your child has an epipen. Please note that we work in a kitchen where multiple ingredients are used, so cross-contamination cannot be completely ruled out.

Hart Beach management reserves the right to cancel the surf camp in unforeseen circumstances. A minimum of 8 registrations are required for the surf camp to proceed. If this cancellation occurs before the start of the surf camp, the course fee already paid will be refunded without the right to compensation.

We are open 365 days a year from 08:00 to 00:00 (weather permitting).

We offer two spaces. The boardroom can seat up to 16 people. The side terrace is suitable for groups of up to approximately 60 people seated; in a theatre setup or standing, it can accommodate up to approximately 80 guests.

A meeting room can be rented for a full day (max. 8 hours) or a half-day (max. 4 hours): morning (08:30–12:30) or afternoon (13:00–17:00).

For businesses, payment by invoice is certainly possible. We also work with e-invoicing for government agencies.

Up to 20 people can order à la carte on site. For groups of 20 people or more, we offer two special packages. For more information, please contact the Events team: telephone option 4 or events@hartbeach.nl.

Up to 20 people can order à la carte. From 20 people upwards, we offer a Pizza Tasting, Pizza Tasting Supreme, and various BBQ packages. Please contact us by phone (option 4) or at events@hartbeach.nl for more information.

You can rent a flip chart, projector, TV screen with HDMI cable, microphone, and speakers from us.

Yes! Our menu includes gluten-free, vegan, and vegetarian options. Please indicate this in your event request or contact us by phone, option 3 or 4, or send an email to events@hartbeach.nl.

Absolutely! We always plan a backup in consultation, in case the weather doesn't cooperate. What the backup entails depends on the requested activity. Please contact us at events@hartbeach.nl for more information.

For parties and events, it's possible to book a DJ. We'll arrange this entirely through our Events team – you don't have to organize anything yourself!

Yes, absolutely! We have changing rooms with showers and lockers available.

Hart Beach as a whole cannot be exclusively rented, but parts of the restaurant and the terrace can.

For overnight stays, we are happy to refer you to Tribe Hotel, near Hart Beach. Please contact us for more information about combined packages.

Of course! We work with a local pastry chef who makes the most delicious cakes. Please contact the Events team at events@hartbeach.nl to discuss the options.

We are open 365 days a year. We open at 8:00 AM as standard and stay open until the evening — the exact closing time depends on how busy it is and the weather. The kitchen closes at 10:00 PM at the latest.

You can book a table online via our website. Are you with a group larger than 8 people? Please contact our events department at events@hartbeach.nl or call 070 3502591 (choose option 4).

We work with a seasonal menu featuring fresh, high-quality ingredients — always a combination of pizzas, burgers, salads, and snacks. In winter, the ingredients are a bit heartier, in summer a bit fresher. View our current menu via the menu link on the website.

Absolutely! The menu features several vegetarian and vegan options, clearly indicated with an icon. Our smoothies and Açai bowl are also vegan. For other dietary requirements such as gluten-free, there are good possibilities as well — please ask our staff.

Some dishes are suitable for takeaway. Please inform the staff. Please note: during the busy summer period, we only offer pizzas for takeaway.

At Hart Beach we love children! There are play equipment in the sand and a box with toys inside. Of course, there are also several children's menus on the card.

Yes, strollers are welcome. Please ask staff to help you find a suitable spot so the stroller does not obstruct the way.

Dogs are welcome, provided they are kept on a leash. We also have water bowls available for dogs.

Yes, the restaurant is wheelchair accessible. Please note: we do not have a disabled toilet.

The Hart Beach restaurant is located on Scheveningen beach, on the north side of the pier at the southern end of the Boulevard. Address: Strandweg 3B, 2586 JK Scheveningen.

There is a Q-Park parking garage on Strandweg.

It can be busy when the weather is nice and on weekends. For an up-to-date overview of parking options, we refer you to The Hague's parking information.

It feels like a living room by the sea — cozy and relaxed, not stuffy at all. With music in the background and a nice drink in your hand, you'll feel completely at home. People in wetsuits walk around, and you can watch them surf from our terrace.

Yes! We have a public Wi-Fi network for our guests: Hart Beach Free WiFi. No password is required.

You can pay us with cash, (contactless) debit card, and credit card.

Yes! You can buy a Hart Beach gift voucher in our surf shop, right next to the restaurant. The voucher can also be ordered online via our webshop.

Hart Beach is the webshop for all your surf brands and surf hardware! Order online 24 hours a day, 7 days a week, or visit our store.

Ordering online is easy:
• Choose an item and select your desired size.
• Add the item to your shopping cart.
• Click 'Checkout' at the top right of your page.
• View your shopping cart and click 'Complete Order'.
• Log in or fill in your details.• Choose a payment method.
• Check all details.
• Complete your order.

Immediately after your order, you will receive an email with all your order details. You can also find information on how to track your order. If anything is unclear, please feel free to contact us.

Not sure about your purchase? That can happen. You can cancel your order until 3 PM on the same day by contacting our customer service via chat or 070 354 55 83.

You can pay with iDeal, Visa, Mastercard, Maestro, or American Express.

iDeal is payment through online banking. If you use online banking with Rabobank, ABN Amro, Fortis, ING, or SNS Bank, this is your ideal option. You pay for your order in your trusted online banking environment with iDeal.

Hart Beach works with DHL. We send regular orders via DHL, and surfboards are also shipped with DHL. Together, we aim to deliver your order as quickly as possible, often within 2 to 3 business days. DHL does not deliver on Saturdays as a standard. Delivery within the Netherlands is free for orders over €60. Shipping surfboards within the Netherlands costs €35 per board. Orders can be delivered to your home or work. You can also choose to pick up your package at our store.

Rates

Regular shipments are sent via DHL. DHL delivers your order to your home Monday through Friday between 8:00 AM and 6:00 PM. DHL will attempt to deliver your order once.

Within the Netherlands
Shipping costs above €60 - Free
Shipping costs under €60 - €6.75
Surfboards per piece - €35

Of course, you can pick up your order at our store:
Hart Beach Surfshop
Vissershavenweg 55b
2583 DL The Hague

You can reach us by phone at:
+ 31 (0) 70 354 55 83

Send an email to:webshop@hartbeach.nl

Opening hours are:
Monday – Saturday: 10:00 AM – 6:00 PM
Thursday: 10:00 AM – 9:00 PM
Sunday: 12:00 PM – 6:00 PM

If you would like to have an order delivered outside of Europe, please contact our crew at shop@hartbeach.nl.

The price for this is on request.

Exchanges and returns are possible via our return address or in one of our stores. You can return your online purchase within 14 days. The following conditions apply to exchanging and returning internet orders:• Within 14 days from 1 day after receipt of the order.• Preferably with a fully completed return form. Download the Hart Beach return form here.• The item is complete, unused, unworn, or undamaged (trying on is allowed), if reasonably possible.• The original tags and labels are still attached to the item, if reasonably possible.• When exchanging or returning in the store, always bring the receipt.• For online purchases: Not satisfied? Money back!

Exchange and return conditions in store

You can choose to return items to the Hart Beach Surfshop in Scheveningen. When returning in the store, the buyer must bring the order confirmation email and a valid ID. Only the buyer as stated on the invoice is able to return the purchased product. In the branch, this confirmation will be taken and provided with the type and number of the buyer's identification, after which the buyer will receive the amount and must sign for receipt. Products will not be accepted for return without a valid ID.

Returning to the return address

Return your order within 14 days to our return address.

Hart Beach Surfshop
Attn: Customer Service
Vissershavenweg 55b2583 DL Den HaagThe Netherlands

When you hand in the return shipment at a post office, you will receive a proof of shipment. Always keep this, as we may ask for it. This is your proof that you have returned something.

Return costs

Return costs are for the customer. If we have made a mistake and/or sent the wrong item, you will be reimbursed for the return costs incurred. Did you receive a damaged item from us? In that case, we will also reimburse the shipping costs incurred. Hart Beach return form. For all returns, you must include a return form. For quick processing, it is important that you complete this return form as fully as possible. Download the Hart Beach Return Form