Warranty & Repairs

DELIVERY AND COLLECTION

Hart Beach works with DPD. We regularly place orders via DPD, and surfboards are shipped with a special courier. Together, we strive to deliver your order as quickly as possible. This is often within 1 to 2 business days. DPD also delivers small (private service) on Saturdays. We will send you the package via track & trace, and the expected delivery window can be tracked.

Surfboards and larger packages over 1.80 cm (approximately) are shipped via a special courier specializing in fragile packages. It is not possible to specify a particular delivery time for these deliveries.

Delivery within the Netherlands is free for orders over 60 euros. Shipping surfboards within the Netherlands costs 38 euros per board. Orders can be delivered to your home or workplace. You can also choose to pick up your package at our store.

COLLECTION AT OUR STORE

We offer you the possibility to collect your order at our store.
Hart Beach Surfshop
Vissershavenweg 55b
2583 DL The Hague

Reachable by phone at:
+31 (0) 70 354 55 83

Send us an email to: shop@hartbeach.nl

OPENING HOURS

Monday: 12:00 - 18:00
Tuesday: 10:00 - 18:00
Wednesday: 10:00 - 18:00
Thursday: 10:00 - 21:00
Friday: 10:00 - 18:00
Saturday: 10:00 - 18:00
Sunday: 12:00 - 18:00

DELIVERY VIA DPD

Regular shipping is done via DPD. DPD delivers your order from Monday to Saturday (except for large packages) between 08:00 and 18:00. DPD makes 2 attempts to deliver your order. After these attempts, you can arrange 1 more delivery attempt by appointment via 'new delivery'.

RATES

Within the Netherlands
Shipping costs for orders over €60 - Free (excluding surfboards)
Shipping costs for orders under €60 - €6.95
Surfboards per board - €60

Other countries
Belgium
€9.90 for orders under €100, free thereafter
€85.00 flat rate for surfboard*

Germany
€9.95 for orders under €100, free thereafter
€95.00 flat rate for surfboard*

France
€14.50 flat rate for orders under €100, free thereafter
€179.00 flat rate for surfboard*

Portugal
€20.00 flat rate for orders under €400, free thereafter
€135.00 flat rate for surfboard*

Spain
€19.99 for orders under €450, free thereafter
€125.00 flat rate for surfboard*

Italy
€19.99 flat rate for orders under €450, free thereafter
€125.00 flat rate for surfboard*

Switzerland
€50 flat rate
€155.00 flat rate for surfboard*

Austria
€18.35 flat rate
€129.00 flat rate for surfboard*

Denmark
€13.00 for orders under €100, free thereafter
€145.00 flat rate for surfboard*

Norway
€52.99 for orders under €450, free thereafter
€290 flat rate for surfboard*

Ireland
€20.99 for orders under €450, free thereafter
€135 flat rate for surfboard*

Finland
€28.00 for orders under €350, free thereafter
€260.00 flat rate for surfboard*

Poland
€18.50 for orders under €150, free thereafter
€125.00 flat rate for surfboard*

*Surfboard rates apply only to boards up to 7'6, after which the price is on request.

Shipping costs are calculated in the shopping cart.

Shipping costs outside Europe are by inquiry only.